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VOLUME I - Administrative Medical Assisting Ch. 1 Medical Assisting: The Profession Ch. 2 Medical Science: History and Practice Ch. 3 Medical Law and Ethics Ch. 4 Communication: Verbal and Nonverbal Ch. 5 The Office Environment (Include Safety) Ch. 6 Telephone Techniques Ch. 7 Patient Reception Ch. 8 Appointment Scheduling Ch. 9 Office Facilities, Equipment and Supplies Ch. 10 Written Communication Ch. 11 Computers in the Medical Office Ch. 12 Managing Medical Records Ch. 13 Fees, Billing, Collections and Credit Ch. 14 Financial Management (Include Banking) Ch. 15 Medical Insurance Ch. 16 Medical Insurance Claims Ch. 17 Medical Coding Ch. 18 Medical Office Management VOLUME II - Anatomy and Physiology Ch. 19 Body Structure and Function Ch. 20 The Integumentary System Ch. 21 The Skeletal System Ch. 22 The Muscular System Ch. 23 The Nervous System Ch. 24 The Senses Ch. 25 The Cardiovascular System Ch. 26 The Immune System Ch. 27 The Respiratory System Ch. 28 The Digestive System Ch. 29 The Urinary System Ch. 30 The Endocrine System Ch. 31 The Reproductive System VOLUME III - Clinical Medical Assisting Ch. 32 Infection Control: Asepsis Ch. 33 Assisting with Physical Examinations Ch. 34 Vital Signs and Measurements Ch. 35 Assisting with Medical Specialties Ch. 36 Assisting in Eye and Ear Care Ch. 37 Assisting with Life Span Specialties Ch. 38 Assisting with Minor Surgery Ch. 39 Assisting with Medical Emergencies Ch. 40 The Clinical Laboratory Ch. 41 Microbiology Ch. 42 Urinalysis Ch. 43 Hematology Ch. 44 Radiology Ch. 45 Electrocardiography and Pulmonary Function Ch. 46 Physical Therapy and Rehabilitation Ch. 47 Math for Pharmacology Ch. 48 Administrering Medications Ch. 50 Patient Education Ch. 51 Nurtrition Ch. 52 Psychology Ch. 53 Externship and Career Opportunities Appendices Appendix A Tables: Assisting with Medical Specialties Appendix B Abbreviations, Symbols and Measurements Appendix C Common Medical Terminology Prefixes and Suffixes Appendix D Glossary Table of Contents
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