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UNIT I: PRINCIPLES OF COMMUNICATION Table of Contents
1. Identifying Foundations of Human Communication
2. Exploring Self-Awareness and Communication
3. Understanding Verbal Messages
4. Understanding Nonverbal Messages
5. Listening and Responding
6. Adapting to Others: Diversity and Communication
UNIT II: INTERPERSONAL COMMUNICATION
7. Understanding Interpersonal Communication
8. Enhancing Relationships
UNIT III: COMMUNICATING IN GROUPS AND TEAMS
9. Understanding Group and Team Performance
10. Enhancing Group and Team Performance
UNIT IV: PUBLIC SPEAKING
11. Developing Your Speech
12. Organizing and Outlining Your Speech
13. Delivering Your Speech
14. Speaking to Inform
15. Speaking to Persuade
Appendix A: Interviewing
Appendix B: Sample Speeches for Discussion and Evaluation
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